Frequently Asked Questions
Find out more about us and the way we work. Feel free to contact us 24/7 with any question or comment you may have. Send us an e-mail at firstname.lastname@example.org
You can send us an e-mail at email@example.com. Please, attach the files you want us to translate for you, specify what is the target language – i.e. which languages you need them translated into, and expected delivery date. We will get back to you in the next couple of hours.
Betting & Casino translations is our specialty, but we can handle any request, even if it is not related to iGaming.
Our normal turnaround time is 24 hours or less for a file of up to 1500 words. Of course, it depends on the nature of the given project – type of content, file format, word-count, creativity involved, translators’ availability, etc.
We are flexible and we will do our best to deliver the project within the needed time. However, we'd never compromise on quality just to meet a deadline. Please, allow our translators a reasonable time to respond.
Like most agencies, we usually charge per word. We will count the words of the source text and then will calculate the cost-estimate based on the word-count.
Of course, we do. Please, contact us and we can negotiate a deal.
No minimum fees, provided that you are a known client of ours.
Our translators are professional linguists - only native speakers of the foreign language they are translating into. All of them have 5 -10 years of industry experience, having worked either remotely or in-house for iGaming companies across the world.
Sure. If you prefer a particular translator over another, the translator will be dedicated exclusively to your projects.
We accept all file formats from any CMS - we can translate and localize every section of your website. We work mostly with EXCEL and WORD, can translate text directly in HTM or XML. Contat us if you have a specific enquiry.
Yes, we usually do that. It is recommended though, that you gather the text in a document and send it to us, so we can estimate an accurate cost for you, based on the word-count.
15+ at the moment. We are a boutique translation company. The most commonly requested ones are Italian, German, Polish, Swedish, Norwegian, Finnish, Brazilian Portuguese, Arabic, Russian, and Japanese.