Frequently Asked Questions


Find out more about us and the way we work. Feel free to contact us 24/7 with any question or comment you may have. Send us an e-mail at

How can I send you my translation request?

You can send us an e-mail at Please, attach the files you want us to translate for you, specify what is the target language – i.e. which languages you need them translated into, and expected delivery date. We will get back to you in the next couple of hours.

Do you translate anything else, apart from Sports Betting?

Betting & Casino translations is our specialty, but we can handle any request, even if it is not related to iGaming.

How long does it take for a text to get translated?

Our normal turnaround time is 24 hours or less for a file of up to 1500 words. Of course, it depends on the nature of the given project – type of content, file format, word-count, creativity involved, translators’ availability, etc.

Can you deliver urgent projects more quickly? Do you take rush jobs?

We are flexible and we will do our best to deliver the project within the needed time. However, we'd never compromise on quality just to meet a deadline. Please, allow our translators a reasonable time to respond.

How much will my translation cost?

Like most agencies, we usually charge per word. We will count the words of the source text and then will calculate the cost-estimate based on the word-count.

Do you offer discounts for large volumes?

Of course, we do. Please, contact us and we can negotiate a deal.

Do you charge any minimum fees?

No minimum fees, provided that you are a known client of ours.

Who are your translators?

Our translators are professional linguists - only native speakers of the foreign language they are translating into. All of them have 5 -10 years of industry experience, having worked either remotely or in-house for iGaming companies across the world.

May I choose which translator to work with?

Sure. If you prefer a particular translator over another, the translator will be dedicated exclusively to your projects.

What file formats do you to work with?

We accept all file formats from any CMS - we can translate and localize every section of your website. We work mostly with EXCEL and WORD, can translate text directly in HTM or XML. Contat us if you have a specific enquiry.

Can you translate a whole website?

Yes, we usually do that. It is recommended though, that you gather the text in a document and send it to us, so we can estimate an accurate cost for you, based on the word-count.

In what languages do you offer your services?

15+ at the moment. We are a boutique translation company. The most commonly requested ones are Italian, German, Polish, Swedish, Norwegian, Finnish, Brazilian Portuguese, Arabic, Russian, and Japanese.